Whenever a company pays a dividend, this dividend has to go through various financial institutions like custodians and clearing houses. Once we receive confirmation from our custodian that the payment has been received, we will book the dividends in the accounts that should receive the dividends.
Usually, the dividends are booked within two business days of the payment date of the dividend, however, if the confirmation from our custodian is delayed, it may take a little bit longer. You can always refer to your account overview for the posting of dividends (and any associated taxes). If you have any additional questions, don't hesitate to contact our Service Desk.