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Orders

What is an Order ID and where can I find it?

Answer

 

What is an Order ID?

An Order ID is a unique identifier for every order you have placed on our Trading Platform. The Order ID is used by our Brokerage department for processing and identifying each individual order. When an order cannot be processed because it is rejected by the exchange, for example, we will email you the Order ID of the order that could not be processed. You can use this Order ID to find the order that was rejected in your account. You can use it to place a new (similar) order.

How to find your Order ID in your account in the app?

  1. Tap on 'Activity', in the bottom right corner of your screen.
  2. Select 'History' and choose the right start and end dates.
  3. Swipe to the far right column and tap on the three lines for the order for which you would like to see the Order ID.

This will open the order information window which includes, amongst other things, the Order ID.

How to find your Order ID in your account in the browser?

  1. In the menu on the left side of the screen, hover over 'Activity' and click on 'Orders'.
  2. Select 'History' and choose the right start and end dates.
  3. On the far right side of the screen, click on the three lines for the  order for which you would like to see the Order ID.

This will open the order information window which includes, amongst other things, the Order ID.

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Why do some products not have the option to place certain order types?
What is the order duration?
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DEGIRO is the first wholesale broker for private investors. An online investment platform for all types of investors. DEGIRO enables its customers to invest worldwide at unprecedented low rates. DEGIRO is investing globally for everyone. Previously, investing was often limited to stock exchanges in Europe or the United States. Through one platform, all DEGIRO investors gain access to products and markets worldwide. This means that private investors can spread their investments much better. DEGIRO fits perfectly with the investor who manages his business online. For us, customers do not pay for the salary of unnecessary staff. DEGIRO takes away the last difference between professional and private investors; the fees. Essential for the return of private investors.

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