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Account and Personal Details

My account has been blocked. How do I regain access?

Answer

DEGIRO takes the security of your account seriously. If your account is blocked, please contact our service desk directly to find out why, and to regain access.

Please be prepared to answer some security questions about your account when calling our service desk. You can find our contact details here.

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I have changed my banking details. How do I update my linked bank accounts?
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DEGIRO is the first wholesale broker for private investors. An online investment platform for all types of investors. DEGIRO enables its customers to invest worldwide at unprecedented low rates. DEGIRO is investing globally for everyone. Previously, investing was often limited to stock exchanges in Europe or the United States. Through one platform, all DEGIRO investors gain access to products and markets worldwide. This means that private investors can spread their investments much better. DEGIRO fits perfectly with the investor who manages his business online. For us, customers do not pay for the salary of unnecessary staff. DEGIRO takes away the last difference between professional and private investors; the fees. Essential for the return of private investors.

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