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How can I set my profile back to a Basic profile?

Answer

If you would like to change your Active or Trader profile back to a Basic profile, you can request our Service Desk to do this. However, before you do so, please check the following:

  1. There is no deficit in your cash position/account.
  2. There are no open short positions in the portfolio (including any short positions in foreign currencies).
  3. There are no active allocations.
  4. There are no open positions in a derivative (except ETFs and leveraged products).

If all these conditions are met, please send an e-mail to our Service Desk. Note that we can only process requests that are sent from your registered e-mail address.

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Related Questions

What are the different profile types at DEGIRO?
Can I switch between the Basic and Custody accounts? Can I downgrade my account after upgrading to Active or Trader?
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DEGIRO is the first wholesale broker for private investors. An online investment platform for all types of investors. DEGIRO enables its customers to invest worldwide at unprecedented low rates. DEGIRO is investing globally for everyone. Previously, investing was often limited to stock exchanges in Europe or the United States. Through one platform, all DEGIRO investors gain access to products and markets worldwide. This means that private investors can spread their investments much better. DEGIRO fits perfectly with the investor who manages his business online. For us, customers do not pay for the salary of unnecessary staff. DEGIRO takes away the last difference between professional and private investors; the fees. Essential for the return of private investors.

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